About the firm

Strategy That Executes

Laka'Chi Consulting was founded on a simple belief: organizations do not always need more advice — they need help turning complex problems into solutions that actually work.

Complexity
Clarity
Our story

Why Laka'Chi Exists

Laka'Chi Consulting was founded by Chindanu Ozuah after years of experience working across healthcare, compliance, operations, technology, and program management. Again and again, the same challenge appeared: organizations understood what needed to change, but often struggled with how to implement it — how to translate regulations into processes, strategy into execution, data into decisions, and technology into practical solutions.

Laka'Chi was created to bridge that gap. Today, we help organizations navigate regulatory complexity, strengthen operations, manage risk, implement technology, and deliver critical initiatives. Our approach combines strategic thinking with hands on execution — because a recommendation only creates value when it can be put into practice.

What we translate

Regulations
Processes
Strategy
Execution
Data
Decisions
Technology
Solutions
"A recommendation only creates value when it can be put into practice."
How we work

The principles behind every engagement

Principal Consultant

Experience at the intersection of regulation, technology, operations and execution.

Chindanu Ozuah, Founder and Principal Consultant of Laka'Chi Consulting

Chindanu Ozuah

Founder & Principal Consultant

Chindanu Ozuah is a healthcare compliance, operations, and technology executive with more than a decade of experience leading complex initiatives across health plans, health systems, technology companies, and consulting firms. His career spans enterprise compliance program design, regulatory strategy, product management, quality improvement, and organizational transformation.

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Career history

Where the Experience Comes From

Career, education, and credentials — told as a single story, because that is how they actually happened.

The story behind the résumé
01

The through line

Every career has one. Chindanu Ozuah's is this: the gap between what regulations require and what organizations actually do is wider than most people realize — and someone has to live in that gap, translate across it, and build the structures that close it. That has been the work for more than a decade, across health plans, health systems, technology companies, and consulting firms.

02

It started with people

A degree in Organizational Psychology from Caritas University was not a detour — it was the foundation. Understanding how organizations behave under pressure, how change actually takes hold, how people respond to governance structures they did not design: that lens has shaped every engagement since. The first real test came at CHRISTUS Health, leading quality improvement and accreditation readiness across a complex health system. The lesson was immediate and lasting: accreditation is not a project you run once a year. It is a byproduct of how well the organization actually operates day to day.

03

23 objections to zero

Moving into product management at CHRISTUS Health Plan meant taking on enterprise governance for Marketplace, Medicare Advantage, and USFHP products serving more than 200,000 members. The organization had accumulated roughly 23 open CMS filing objections. By building cross functional accountability structures, dashboards, and compliance management systems across more than ten departments, those objections went to zero. Not by working harder — by building the right infrastructure. Alongside that work, a Master of Jurisprudence in Health Law and Compliance from Loyola University Chicago School of Law gave the regulatory instincts a formal legal architecture.

04

Building what did not exist

At Advanced Health, a coordinated care organization in Oregon, the challenge was different: a mature delegated oversight program without the structured methodology to get ahead of risk before regulators identified it. The organization's first Internal Enterprise Risk Assessment Program was designed from the ground up — the methodology, the tools, the reporting cadence, the executive communication. Oregon Health Authority clarification requests dropped. Leadership finally had something they could act on rather than react to.

05

Where policy meets product

Homecare Homebase was where the technology dimension came fully into focus. Healthcare software has to be compliant before its customers can be — which means someone has to sit between federal policy and the engineering team, translating CMS rules, ONC certification requirements, and HIPAA obligations into product requirements that developers can actually build. Information Blocking, ONC Certification, EVV, HHVBP — each one a regulatory mandate that had to become a software feature, on time, without ambiguity. The certifications accumulated in parallel: CAPM from PMI, the Certified Internal Forensic Healthcare Auditor credential from AIHC, OneTrust Privacy Management, and Certified in Compliance from Loyola.

06

Four organizations, one discipline

The consulting work ran alongside full-time roles and eventually took over entirely. At PwC, enterprise data breach response — classifying PHI, PII, and CPNI across a large-scale incident and managing the regulatory reporting that followed. At Solera Health, authoring the Enterprise Risk Management Plan and Internal Audit Planning Framework, then leading the compliance platform implementation that would make both sustainable. At Parkland Health — one of the largest public health systems in the country — modernizing compliance operations, rebuilding policy governance, and automating workflows that had been running on manual effort for years. At Girls Inc., a digital workplace transformation that had nothing to do with healthcare and everything to do with the same underlying discipline.

07

The next frontier

Now, a Master of Science in Cyber Security, Technology and Policy at UT Dallas — because the next frontier where healthcare, technology, and regulation converge is already here. AI governance, cybersecurity policy, enterprise risk in an era of intelligent systems: the same problem, in a new form. Laka'Chi was not a pivot. It was the natural conclusion of a career spent solving the same problem in different contexts — and the vehicle for doing it at scale, for organizations that need more than advice.

More than a decade. Seven organizations. One consistent discipline: turning complexity into something that works.

Beyond consulting

Semplo: Building What's Next

In addition to his consulting practice, Chindanu is the Founder and Chief Product Strategist of Semplo — a technology platform reimagining work management and collaboration for emerging markets through WhatsApp first communication, artificial intelligence, and enterprise workflow automation.

Semplo reflects the same conviction that drives Laka'Chi: that the right combination of strategy, technology, and execution can solve real organizational problems at scale.

Semplo

Founder & Chief Product Strategist

WhatsApp first work management platform for emerging markets, powered by AI assisted workflows.

Product StrategyAIEmerging MarketsWhatsApp
Different problems. Same philosophy.

Make complexity workable.

A recommendation only creates value when it can be put into practice.